We want you to be 100% happy with your purchase from W. Titley and Co. We understand that clothing items don't always look or fit how we expect them to.
If you don't love your purchase from W. Titley and Co, you may return it within 30 days of receiving it. We do not offer refunds for change of mind, we will issue a store credit.
The cost of the return postage to W. Titley and Co. is the responsibility of the customer. W. Titley and Co. will not be held responsible for loss or damage of your return during transit.
Please complete the Returns Form that was sent to you with your order and include this with the item you wish to return. Or download the form HERE.
Please post your return to:
W. Titley and Co.
248 Gill Street
Charters Towers QLD 4820
We will process your return within 1-3 business days of receiving your item.
A full refund including shipping costs will be available for all goods with major faults/defects as per Australian Consumer Law.
If you have any questions or concerns, please do not hesitate to contact us at firstname.lastname@example.org.